Effective communication is the cornerstone of leadership and teamwork. This category includes courses on public speaking, active listening, conflict resolution, cross-cultural communication, and digital interaction. Learn to express your ideas clearly, confidently, and with impact.

This advanced-level course focuses on strategic communication techniques essential for leadership and global collaboration. Participants will explore persuasive storytelling, cross-cultural communication, and business etiquette to enhance their influence and professionalism in complex work environments.

Through real-world case studies, storytelling frameworks, and interactive simulations, learners will build the communication skills needed to lead teams, connect across cultures, and foster a positive, professional atmosphere.


This intermediate-level course is part of the YETI-CBCP program, designed for professionals looking to advance their communication skills. Participants will focus on enhancing verbal and nonverbal communication and mastering online meeting techniques—key for today’s digital workplace.

Through engaging content, real-life examples, and practical assignments, learners will gain confidence and fluency in expressing themselves professionally in both physical and virtual environments.

This intermediate-level course is part of the YETI-CBCP program, designed for professionals looking to advance their communication skills. Participants will focus on enhancing verbal and nonverbal communication and mastering online meeting techniques—key for today’s digital workplace.

Through engaging content, real-life examples, and practical assignments, learners will gain confidence and fluency in expressing themselves professionally in both physical and virtual environments.


🎯 Learning Objectives:

  • Enhance participants' verbal communication in business settings

  • Master nonverbal cues for improved interpersonal interactions

  • Conduct effective and engaging online meetings


Learning Outcomes:

By the end of this course, participants will be able to:

  • Deliver impactful and professional business presentations

  • Interpret and use body language and facial expressions effectively

  • Facilitate structured and goal-oriented online meetings


Target Audience:

  • Professionals with basic communication experience

  • Team members working in hybrid or virtual environments

  • Anyone aiming to improve their interaction skills in business settings


The Certified Business Communication Professional (CBCP) program is part of ECLEE’s YETI initiative, developed under the EU Erasmus Plus project. It aims to boost youth employability and entrepreneurial capacity through mastery of professional communication. With a focus on real-world application, the CBCP program enhances verbal, written, and strategic communication skills across four progressive levels.